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EMERGENCY
PLEASE CALL Toll Free Number: 1- 800-701-0756
Click on one of the links to submit your recovery case
Use RAID Evaluation form for RAID, NAS, Server
Use Hard drive Evaluation form for Hard drives, CD/DVD, Memory Cards, and all other media
Thing
to do:
o If your data is important to you, obviously you do not want to
loss it on any cost therefore, we advise you to shut down the device
immediately after a crash. Do not perform any recovery procedure
if you are not sure about it.
o Fill and print out our easy access web based case submitting form
and bring along the damaged media. Case submitting form can also
be obtained by calling toll Free Number:1- 800-701-0756 .
o Please briefly described us the initial crash of the device. Basically
your narrations provide us a guide line to work on the storage appliance.
o If you are unable to come to the office then simply ship your
device to our office address. While shipping use the original packing
of the media or simply wrap it in an ESD bag (if available).
o Use an excessive amount of bubble wrap with packing peanuts to
avoid the jerk to the implement.
o Always use registered mail, ask for delivery and signature confirmation.
Things not to do:
o Do not try to install any thing on the device after a crash
o Do not use any kind of utilities or soft wares if you are not
familiar with its usage.
o Do not attempt to open the media
o In a hard drive operating system failure do not reinstall or format
the drive. It will simply over write all the original information.
EMERGENCY
PLEASE CALL Toll Free Number: 1- 800-701-0756
Emergency Data Recovery Services | Expedited Data Recovery | Standard Data Recovery
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